September 4, 2009

Disciplines of the Show

Lesson two in this series of principles taught to me as a Disneyland Cast Member back in the 1980s. It's a particularly good one for Labor Day weekend. Disneylanders work while others play, and that takes discipline.

Show business is a fun way to make a living . . . most of the time. But, with fun as a way of life, and the creation of happiness as a goal, it is still the most highly disciplined thing. Here are some of the rules of the game . . .

*We work while others play.
*Presenteeism a must.
*Never any eating or smoking on duty, or within view of a guest.
*You were highly selected, so we assume we don't have to dwell on such things as drinking . . . or going to pot.
*No horseplay . . . which is dangerous and bad show.
*Never . . . never . . . argue with a guest.

Someone once said, "the highest form of discipline is self discipline." We prefer to discipline ourselves.


Next: "Know the answers"

1 comment:

Anonymous said...

And here's to Van France who, through his leadership and principles, created the University of Disneyland. I was lucky to have worked with him.